Complaints:

If you wish to register a complaint, please contact us: In writing Write to the Complaints Officer, Cornerstone Finance, Unit F, Copse Walk, Cardiff Gate Business Park, Cardiff, CF23 8RB. By telephone 02921 660 550 If we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service who can be contacted at: the Financial Ombudsman Service, Exchange tower, London, E14 9SR, tel: 0800 0234 567.